Customs & Import Taxes

Import duties are calculated and charged by local customs authorities in many of the countries we ship to. Customers are responsible for all customs and import taxes that may apply. We are not responsible for delays due to customs.

Any items shipped overseas and incurring any customs charges due to the price or nature of the product will be payable by the recipient and we can not be held responsible. Custom fees can vary greatly and are determined by the customs authorities in the recipient's country. These fees are unpredictable and differ with each shipment.

Once tracking has been received, it is customers responsibility to track and trace the parcel as well as to contact customs should a parcel be delayed. 

It is likely you will be required to pay the import duty to your local customs authority before the goods can be released to your delivery address, so please take into account that this will increase the delivery time stated by the delivery service.

Note: Some countries have been known to take 2+ weeks to clear packages in customs.